Terms of service
Welcome to Zaviraa.co. The terms “we”, “us”, and “our” refer to Zaviraa. Zaviraa operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zaviraa is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service describe your rights and responsibilities when you use our Services. Please read these Terms carefully.
By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy available at:
https://zaviraa.co/pages/privacy-policy
If you do not agree to these Terms, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years of age or accessing the website under supervision of a parent or guardian.
You agree to provide accurate, current, and complete information for all purchases and account registrations. You are responsible for maintaining the confidentiality of your account credentials.
SECTION 2 - OUR PRODUCTS
Zaviraa specialises in jewellery crafted using 925 Sterling Silver and other materials as clearly mentioned in individual product descriptions.
We make every effort to display product colours, images, and specifications as accurately as possible. However, product appearance may slightly vary due to lighting, photography, or screen display settings.
All product descriptions and availability are subject to change without notice.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. Zaviraa reserves the right to accept or decline any order.
Orders are confirmed only after successful payment verification. Once an order is confirmed, cancellation may not be possible.
All purchases are subject to our Refund & Exchange Policy:
https://zaviraa.co/pages/shipping-exchange-policy
SECTION 4 - PRICES AND BILLING
All prices displayed on Zaviraa.co are in Indian Rupees (INR).
Prices do not include shipping or applicable taxes unless stated otherwise. Zaviraa reserves the right to change pricing, discounts, or promotional offers without prior notice.
Customers agree to provide accurate billing and payment details and authorise payment charges for their purchases.
SECTION 5 - SHIPPING AND DELIVERY
Zaviraa delivers jewellery across India through reliable courier partners.
Delivery timelines are estimates and may vary due to logistics, location, or external factors beyond our control.
Once an order is handed over to the shipping partner, the responsibility transfers to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All website content including text, product images, designs, logos, graphics, videos, and branding are the intellectual property of Zaviraa and are protected under applicable copyright and trademark laws.
Customers may not reproduce, distribute, or use our content without written permission.
SECTION 7 - THIRD PARTY SERVICES
Certain features or services may involve third-party tools or platforms. Zaviraa is not responsible for third-party services, policies, or operations.
SECTION 8 - PRIVACY POLICY
All personal information collected through Zaviraa.co is governed by our Privacy Policy:
https://zaviraa.co/pages/privacy-policy
Shopify may also collect and process data as part of hosting our store.
SECTION 9 - USER FEEDBACK
By submitting reviews, feedback, or suggestions, you grant Zaviraa the right to use, display, and publish such content for marketing and improvement purposes.
SECTION 10 - ERRORS AND INACCURACIES
Occasionally, information on our website may contain errors relating to pricing, descriptions, or availability. Zaviraa reserves the right to correct such errors and cancel affected orders if necessary.
SECTION 11 - PROHIBITED USE
Customers may not misuse our website for unlawful, fraudulent, or harmful activities. Zaviraa reserves the right to suspend access for violation of these Terms.
SECTION 12 - TERMINATION
Zaviraa may terminate user access to the website if Terms of Service are violated.
SECTION 13 - DISCLAIMER OF WARRANTIES
All products and services are provided on an “as-is” basis. Zaviraa does not guarantee uninterrupted or error-free website operation.
SECTION 14 - LIMITATION OF LIABILITY
Zaviraa shall not be liable for indirect, incidental, or consequential damages resulting from the use of our Services or products.
SECTION 15 - INDEMNIFICATION
Customers agree to indemnify Zaviraa against any claims arising from misuse of the website or violation of these Terms.
SECTION 16 - SEVERABILITY
If any provision of these Terms is found unenforceable, remaining provisions shall remain valid.
SECTION 17 - ENTIRE AGREEMENT
These Terms represent the complete agreement between Zaviraa and customers using the Services.
SECTION 18 - GOVERNING LAW
These Terms of Service shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Surat, Gujarat, India.
SECTION 19 - JEWELLERY PRODUCT INFORMATION
Zaviraa jewellery is crafted using 925 Sterling Silver and other materials as clearly described in product pages.
Product weight and finishing may slightly vary due to handcrafted processes. Customers are encouraged to review product details carefully before purchase.
SECTION 20 - CHANGES TO TERMS
Zaviraa reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.
SECTION 21 - CONTACT INFORMATION
Zaviraa
Email: zaviraacare@gmail.com
Phone: +91 99044 42211
Location: 1st Floor, Ganeshnagar Society,
Main Road, Areth , Taluka - Mandvi - 394170
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